Preparation starts with a clear picture of the home and your timing. Before committing to projects, build a list you can review with Serena. The right next step depends on the property, your goals, and what you can realistically manage.
Set the practical brief
Write down why you are considering a sale and the constraints that will shape the process. You do not need every answer before an initial conversation.
- Ideal timing and anything that makes that date important.
- Whether you will be living in the home during the process.
- Work, pet, storage, or accessibility needs that affect visits.
- What help you would want with planning and coordination.
Walk through once, with a notebook
Create three columns: tidy or organize, maintenance question, and discuss before spending. Keep observations factual. This is a planning exercise, not a recommendation to undertake renovations.
- Entry and living areas: clear routes, lighting, and visible clutter.
- Kitchen and bathrooms: cleaning, storage, and items needing attention.
- Bedrooms: usable space, access, and personal items you may wish to put away.
- Basement, attic, and utility areas: access, maintenance records, and unanswered questions.
- Exterior: entrance, pathways, outdoor storage, and seasonal tasks.
Gather records without guessing
Put the records you already have in one place and make a separate list of missing information. Share sensitive documents through an appropriate private channel; the initial website inquiry only needs an overview.
- Dates and records for major work, when available.
- Manuals, warranties, and service contacts you already hold.
- Any association information relevant to the property.
- Questions about required documents for the professionals advising you.
Plan for photography and everyday life
A photo-ready home and a workable household routine should be planned together. Ask what is appropriate for your property before booking work or buying furnishings.
- Decide which personal photos, papers, and valuables to put away.
- Make a plan for pets and household schedules.
- Discuss which spaces need preparation first.
- List the projects you are considering and ask which ones deserve further evaluation.
- Bring your timeline, preparation list, and biggest concern to the first conversation.
Published October 2, 2026 · Planning guidance from Serena Chen’s website. Property details, services, and arrangements should be confirmed for your situation.